If you have a service based business, such as virtual assistance, I recomend Base Camp as a great tool for staying in touch with your clients. This is also a great way to keep in touch with any of your employees if you happen to outsource tasks for your business. Here are some tips on [...]
Set Up Live Customer Service in an Online Business (live customer support on your website) Small businesses seeing several hundred website visitors on their site each day and receiving more than 10 or so customer inquiries a day may want to consider setting up a live customer service option on their website. This doesn’t have [...]
Today is one of those days where I am just beat… I went to bed at a decent hour last night, and got up today at 7am. I’ve managed to answer my emails for the morning, as well as conduct an interview. I’ve also done some stuff around the house, picking up here and there [...]
Establishing an affiliate program can help you grow your business, reach new customers, and increase your sales to levels that you’d never be able to accomplish on your own. Sounds great, right? Well, here’s the big question when starting an affiliate program: How and where do you find and recruit quality affiliates? 1. Affiliate networks. [...]
Being organized is essential to the health of any business. An organized office runs more efficiently and provides a less stressful environment for business owners and employees. And it’s just more pleasing to look at than a disorganized office. Disorganization makes everything much more difficult than it needs to be. This affects more than the [...]
Assistants are invaluable to small business owners. They handle administrative and other tasks that we don’t have the time or patience to handle. They allow us to concentrate on making our businesses more profitable and doing what we love to do. When working with assistants, it is important to keep tabs on the work they [...]
Ever wonder what the difference is between copy that compels you to buy and copy that compels you to leave a website? Here are 5 tools you can use right now to write copy that compels your visitors to buy or at least stay on your website longer. 1. Use conversational copy. Talk to your [...]
You may not be familiar with the term “virtual assistant,” but it is actually a very popular online profession. Similar to an administrative assistant you would find in a brick and mortar building, a virtual assistant supports and helps their employer grow their business. A virtual assistant, also known as a VA, may handle the [...]
Podcast #8 is now ready and I think you will learn a lot from this week’s guest, Harriet Dupree Bradley. Harriet started a catering business over 20 years ago with a budget of $500. She has worked as a personal chef for a former Governer, catered events honoring everyone from past U.S. Presidents to movie [...]
IndieBizChicks.com has recently received some praise. I wanted to take a moment and thank those bestowing it! Margaux Rathbun of Margaux, INC has recently started a new blog, MINC Thinks, and she asked me to do to a feature interview, which you can read by clicking here. Ilysa Bierer of Polymer Clay Productions was also [...]
